Salesforce is more than just a CRM tool.
It is a powerful platform but commonly underutilized due to a basic implementation that lacks an understanding of how a lab operates.
In today’s fast-paced world, Providers and Patients want to order tests easily and quickly. And both want to be notified as soon as results are ready.
Not providing these must-have features these days can lead to:
The world has changed, and so must your lab
The way we communicate today has completely changed
Customers want to get services and results quickly, with information at the tip of their fingers.
Salesforce Community Portal expands your Salesforce capabilities to reach not only internal team but also your Providers and Patients, which can help you:
Add value to your lab’s brand, by offering a digital experience to Providers and Patients
Grow your top line, by making it easier for anyone to place orders
Reduce your costs, by freeing up Client Services staff time
Improve your results delivery time, by reducing the back and forth with paper requisitions
Schedule a call to get started
Many labs have adopted Salesforce but are not using it to the full extent.
Don’t waste your investment by poorly using such a powerful tool.
We have implemented Salesforce Community Portals for Labs, that offer:
